Kindle App Not Working

Troubleshooting Kindle App not Working Issue Quick and Easy

How to Fix Kindle App Not Working? Kindle is one of the most popular devices for e-book readers.  Besides, it also allows you to stream movies, music, videos, play games, and entertain yourself in the most amazing way.

However, many users complain about the Kindle app not working problem. If you are facing any issue while using the Kindle app then do not worry as it is a common experience and you can easily fix this issue.


Though Kindle has a good performing app many times it may come across glitches and bugs. If you are experiencing a glitch or the app keeps closing then it can be because of compatibility issues or outdated software.

Kindle App not Working Issues and Quick Solutions


There are two possible issues that you may face while using the Kindle app.

  • Kindle App keeps crashing.
  • Kindle App is incompatible with Windows 10.

Both the issues are quite common and need different troubleshooting solutions to resolve the problem with the Kindle App. Here we have discussed in detail the solutions that you can follow to fix the problem.

Kindle App Crashing


  • If you are facing a Kindle app not working problem then the first thing you need to be doing is to clear the cache data of the app. After that restart the device and check if the problem is fixed or not.
  • Then clear the app cache data from your phone. Also, make sure to restart the device again.
  • If the issue is still unresolved then you will have to uninstall and reinstall the app to fix the App crashing problem.
  • Also, check if the Kindle app needs to be updated. Often times updating an app can help in fixing bugs and glitches.

Kindle App is Incompatible in Windows 10


Sometimes you may come across a Kindle app is not working problem in Windows 10 because of incompatibility.  If this is the problem then do not worry and follow the solutions mentioned below to fix the issue.

Restart the Kindle App

One of the solutions if Kindle App not working on Windows 10 is to restart the app. There might be programs that are incompatible while the Kindle app is in use.  So, you need to restart the app to fix such a problem.

Follow these steps mentioned below to restart the Kindle app:


  • First of all, close the message that says the Kindle app crash.
  • Open task manager.
  • Then make sure to wipe the main and processes that are associated with Kindle.
  • Then, restart Kindle and see if the problem is fixed.

Reinstall Kindle App


Many times the users download the Kindle app from unauthentic websites.  This is not right because you may come across viruses, malware, and related issues.  So, make sure to download and install the Kindle app from the official Amazon website.

Follow the steps mentioned below: Kindle App not working

  • Go to the official website of Amazon and de-register the device from the Amazon account.
  • Now uninstall the app.
  • Restart the device.
  • Now, go to the Amazon official website and search for a Kindle app for PC.
  • Then complete registration of the Kindle app on your Amazon account.

Often uninstalling the app is all you need to fix app-related issues. But do make sure that the app is updated and also the device has been updated to the latest software. Many times app may be incompatible with the version of the software.


These are some of the most common reasons why you may come across a Kindle app not working problem. You can follow the step by step guide to fix this problem. However, if the problem is unfixed make sure to get help from the technical support team.

Kindle Help & Support

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